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Faqs Logistics

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By 3pm, every Tuesday.

LCL – every Monday
FCL – every Sunday

The shipment will be delayed by at least one week.

You can email us to waive the approval of the advanced copy but approve the export so the same sailing date can be kept. This waiver must be received by 3pm, every Tuesday.

LCL-Approx. 6 days
FCL-Approx. 4 days

The cut-off time is the last day a trucker in Hong Kong or China can deliver the shipment (Cargo) to the terminal at the port of the origin in order to meet the next and available sailing date.

By ocean on a Cargo Vessel.

LCL and FCL shipments: Approx.13-14 days.

(Central America) San Juan, Puerto Rico, Dominican Republic;
(South America) Venezuela, Brazil, Peru, Mexico, Columbia, Argentina, Costa Rica, Uruguay, Chile;
England; France; Italy; Germany; Israel; Japan and many more…

You can email your questions to logistics@TseWorldwidePress.com.

Approximate 3-4 days for Customs Clearance and release assuming no hold-up due to customs examination or screening.

No. Once the shipment has been placed inside the container and on board, no goods can be removed until the container arrives at the destination and is moved to a CFS station warehouse (or a delivery warehouse) after being released by Customs.

No. This is because there are still a few procedures that need to be followed before the shipment is released for pick-up or delivery.

- The Customs at the final destination needs to authorize the “Release” of the shipment after Customs clearance

- Container has to be discharged from the vessel

- Container will be “devanned” (The goods inside the containers need to be separated according to the packing list on each of the Bill of Ladings). This applies to LCL shipments only

- Goods will be moved to a CFS Station (Consolidated Freight Station) or the customer’s final delivery address

  • Dented cartons
  • Open cartons
  • Shortage
  • Carton-markings
  • Broken Pallets

First, you must make a note on the Delivery Order that damages are found on the goods at the time of the delivery. You must also need to write down the amount of shortage if there is any. Then, notify the US representative by phone or via email immediately. Take some photos and email them to logistics@TseWorldwidePress.com. Customer has up to 3 working days to file a claim with the US representative upon receipt of the goods based on the delivery terms. TSE will not be responsible for any damages caused by the third party during transit. The third party includes but is not limited to the trucker or freight forwarder assigned by the customer.

It takes a minimum of 15 days to receive any feedback regarding a claim.

  • Unexpected Customs hold-up such as Customs examination and screening at the port of origins or (and) port of the destination
  • Congestion/traffic at the ports on both ends during the peak seasons or major holidays
  • Delay of the final payment or clearance of the fund
  • Delay in approving the advanced copies
  • Any circumstances that are outside the control of TSE such as natural disasters or labor strikes

This is the last day the goods (cargo) or a cargo container can be left at the CFS station or ramp for storage without a penalty or extra fees incurring.

  • Storage fees, the goods will be held for storage if the final payment is not settled as per the endorsed contract. Customer must need to settle this extra fee before the goods are released or delivered
  • Lift-gate/pallet jack, used at a residence or a business without a loading dock
  • Inside delivery

TSE Worldwide Press operates multiple printing facilities in Asia and North America. TSE can arrange a printing project to be processed at a location that yields the maximum cost and time efficiency depending on the final destination. Each printing facility follows the same standard in its quality control and consumer safety compliance.

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