By 3pm, every Tuesday.

LCL – every Monday
FCL – every Sunday

The shipment will be delayed by at least one week.

You can email us to waive the approval of the advanced copy but approve the export so the same sailing date can be kept. This waiver must be received by 3pm, every Tuesday.

LCL-Approx. 6 days
FCL-Approx. 4 days

The cut-off time is the last day a trucker in Hong Kong or China can deliver the shipment (Cargo) to the terminal at the port of the origin in order to meet the next and available sailing date.

By ocean on a Cargo Vessel.

LCL and FCL shipments: Approx.13-14 days.

(Central America) San Juan, Puerto Rico, Dominican Republic;
(South America) Venezuela, Brazil, Peru, Mexico, Columbia, Argentina, Costa Rica, Uruguay, Chile;
England; France; Italy; Germany; Israel; Japan and many more…

You can email your questions to logistics@TseWorldwidePress.com.

Approximate 3-4 days for Customs Clearance and release assuming no hold-up due to customs examination or screening.

No. Once the shipment has been placed inside the container and on board, no goods can be removed until the container arrives at the destination and is moved to a CFS station warehouse (or a delivery warehouse) after being released by Customs.

No. This is because there are still a few procedures that need to be followed before the shipment is released for pick-up or delivery.

- The Customs at the final destination needs to authorize the “Release” of the shipment after Customs clearance

- Container has to be discharged from the vessel

- Container will be “devanned” (The goods inside the containers need to be separated according to the packing list on each of the Bill of Ladings). This applies to LCL shipments only

- Goods will be moved to a CFS Station (Consolidated Freight Station) or the customer’s final delivery address

• Dented cartons
• Open cartons
• Shortage
• Carton-markings
• Broken Pallets

First, you must make a note on the Delivery Order that damages are found on the goods at the time of the delivery. You must also need to write down the amount of shortage if there is any. Then, notify the US representative by phone or via email immediately. Take some photos and email them to logistics@TseWorldwidePress.com. Customer has up to 3 working days to file a claim with the US representative upon receipt of the goods based on the delivery terms. TSE will not be responsible for any damages caused by the third party during transit. The third party includes but is not limited to the trucker or freight forwarder assigned by the customer.

It takes a minimum of 15 days to receive any feedback regarding a claim.

• Unexpected Customs hold-up such as Customs examination and screening at the port of origins or (and) port of the destination
• Congestion/traffic at the ports on both ends during the peak seasons or major holidays
• Delay of the final payment or clearance of the fund
• Delay in approving the advanced copies
• Any circumstances that are outside the control of TSE such as natural disasters or labor strikes

This is the last day the goods (cargo) or a cargo container can be left at the CFS station or ramp for storage without a penalty or extra fees incurring.

• Storage fees, the goods will be held for storage if the final payment is not settled as per the endorsed contract. Customer must need to settle this extra fee before the goods are released or delivered
• Lift-gate/pallet jack, used at a residence or a business without a loading dock
• Inside delivery

TSE Worldwide Press operates multiple printing facilities in Asia and North America. TSE can arrange a printing project to be processed at a location that yields the maximum cost and time efficiency depending on the final destination. Each printing facility follows the same standard in its quality control and consumer safety compliance.

At TSE, we take pride in our creativity and ability to attend to details and problem-solving! We specialize in handling complex, high-end, and innovative projects with precision and extreme care throughout the whole process. In the end, when it comes to the products and services, we will always come through to you and your clients, no exceptions!

Absolutely, TSE has an in-house design team ready to help with design of templates and more.

That is what TSE is here for. You can count on us to work with you in developing the most productive marketing/advertising plan to fit your needs and budget.

Reprint of a Title consists of a reoccurrence of a printing project using identical data integrity from the previous print-run. This also includes minor changes (e.g. year, edition or price) such as those made on the cover case; dust jacket (if any) and the imprint/copy-right page.

Print-Ready is a term we use which means the submitted print file (PDF) meets the following criteria for print:

• Convert all RGB images into CMYK color.
• Check if the final image has enough resolution (300 dpi minimum at 100% size including the bleeds).
• Check if all text pages have enough bleed (1/8 inches).
• Check if cover has enough bleed for wrapping (0.75 inches).
• Check if a barcode has been placed into the layout.
• Check if barcode is in single one color black or 100% black.
• Check if the manufacture location (Printed in China) has been inserted onto the layout.
• Check if the trim/crop marks; center marks; page info are included in the PDF file(s).

A Production-Ready File is a print ready file that we have processed and flight-checked for offset print production. This usually involves changing the attributes to the Print-Ready file to ensure accurate printing and print program compatibility.

The minimum resolution for a print job is 300dpi with the image size being at 100%. For example, a page at 8.5 X 11 inches will become 8.75 X 11.25 inches after 0.125 inches of bleed is added to the four stages of a page.

We print from PDFs, but we also accept formats from Adobe Illustrator; Photoshop; InDesign & Quark. File format conversion from files other than PDFs will incur additional charges.

Although choosing a program is based on personal preferences, the programs listed below are commonly used to prepare a page layout:

• Adobe Illustrator (up to the latest version in the market, fonts Outlined & saved as a PDF with printer marks)
• Adobe Photoshop (up to the latest version in the market, fonts Flattened & saved as a PDF with printer marks)
• Adobe InDesign (up to the latest version in the market saved as a PDF with printer marks)
• Quark (up to the latest version in the market, saved as a PDF with printer marks)

Outlined fonts in Illustrator are text that has been converted into vector objects thus removing their editing/typing capabilities. This process ensures that font substitution will not occur.
Flattening in Photoshop is similar in the ways above except Photoshop makes the text part of the raster image instead of vector objects.

Raster is a pixel-based image such as one from a digital camera or one created with Photoshop. The image is made up of many little colored squares or rectangles. A vector graphic is one created from graphic applications such as Adobe Illustrator or Corel Draw. They are mathematically graphed images & effects.

A PDF Binder/Package is a PDF, which contains multiple pages (usually 16pages in a signature).

A PDF Binder can be compiled in many ways. Please see an example below.

Go To:
FILE > Create PDF > From Multiple Files > &/and follow the onscreen instructions from there on.

Yes, we offer the option of providing Production-Ready files prepared by us. We will provide you with the production files in PDF format. Charges may apply.

Yes, virtual samples and layout design are services we can offer to you at a fee.

This is the step of looking over the entire book or a project to ensure everything is correct and in the right order before it is proceeded to mass production. Every detail from the editorial, photo quality to page order will be reviewed by the client before it is proceeded to press. There are 5 Proofing Phases.

There are 5 Proofing Phases:
1) Client-End Proofing
2) Soft-Proofing
3) High resolution Proofing
4) Blue-Line Proofing
5) Advanced Copy Proofing

A Soft Proof is a low-resolution version of your Production-Ready file and in PDF format. It is provided to you as a proofing measure to ensure that there has not been any data corruption in the transfer of the files to us (via FTP; Email; CD; etc,) or data corruption during the Production-Ready processing phase.

A Wet-Proof is a printed proofing page of your file/s. It is printed on the actual paper that will be used on your project; with the actual inks that will be used on the final press run. It requires special set-up on press and special plate output which makes it a pricier proofing option. However, this type of proofing process yields the best color proofing result. Wet-Proof is an option especially recommended on projects that are critical on colors. This includes art books; museum quality projects and photography books.

The HRD-Proof is output after the Soft-Proof is reviewed and approved by you. The HRD-proof is different because it is printed on chemically based proofing paper using a color matching profile. A HRD proof mimics the colors from a press run; however, it is not printed on the same paper stock and ink type used on a Wet-Proof.

Soft Proof (pdf file) is sent via email or sometimes as a download link depending on the size of the files. HRD-Proofs & Wet-Proofs are sent via: Postal Services; UPS; DHL; Fedex or other Courier.

Website images do not meet Print-Ready file criteria. A website image normally has a resolution of 72 dpi while the minimum Resolution requirement for offset printing is 300 dpi. However, if a website image is all you have, then we will gladly take that web image, recreate it for you or give you suggestions how to optimize the quality.

Resolution has a unit of measure of DPI (dots per inch), which refers to the interval amount of space that comprises an image. In offset printing, 300dpi is a minimum requirement.

300dpi minimum.

Microsoft documents are not acceptable file types. These documents do not usually embed fonts for print production, which will cause font substitution on a computer other than the native computer without any warnings. Font substitution from Word documents are not easily resolved & can cause additional issues such as reformatting if the file is not opened with the native program and on the native computer.

Yes, if the exact same printing is desired on a new print run, the previous file(s) can be used assuming that there are no changes on any one of the components. If there are changes or adjustments are needed to be made prior to the print-run, system charges will incur.

It is a large-scale industrial printer for larger quantities.

It is the large scale printing process that is commonly used to print projects such as books, magazines, brochures at a larger quantity which is not cost-effective through print-on-demand. It has many benefits and advantages over other methods such as color consistency; quality, and speed.

Tolerance is the amount of movement and variance that occurs with the printing press, cutters, etc. This occurs during conversion & sometimes in the application of special treatments such as Spot-UV; flocking; etc.

It is the order of the pages.

A press-sheet is the printed sheet in a larger format which perfectly fits a signature of 16 pages provided the trim size is at 8.5 X 11 inches.

This is the step in the production process that involves cutting and folding to create the final product. For instance, all pages of a book including the covers are lay-out on press-sheets as signatures. When they are converted, the press-sheets for the pages are cut, folded, and paginated into signatures. The Covers are also cut and folded before being bound with the signatures of the text pages as a bound book.

The Bleed is the print that extends beyond the cut line of the edge of a page. This ensures that the conversion tolerances do not expose a white area on your page & usually on the edge. The page cut line is depicted by the crop-marks/trim-marks/printer-marks.

They are the additional lines/marks included in your print-ready file (PDF) showing the file setup such as the crop-marks; trim marks and the center marks located around the four edges on a pdf file. These printer marks are usually printed outside the printable or image area.

These marks are usually printed outside the printable area.
The Crop-Marks and Trim-Marks are the same. They indicate the exact location where the page will be cut. The Center-Marks show the center point on the horizontal and vertical parts of a print-ready page. These marks are usually printed on the top, bottom, left and right parts of the page and are outside of the printable area.

RGB is made up of Red, Green and Blue and it is the color schema used in computer monitors.
CMYK is commonly used in offset or web printing and it is short for Cyan; Magenta; Yellow; and Black.

4-color process is the printing with the CMYK inks.

Assuming the trim size of a page is 8.5 X 11 inches and the press is 40 inches. A signature composes of 16 pages (from the text) that get converted from single pages onto one large press sheet printed on both sides.

Font substitution happens when there is a change of the text/font-style in a file. Sometimes, it is caused the computer system that is used to open the file not having a font that the native computer had when the file was first created. It also happens when the fonts are not embedded into the pdf files or unlicensed fonts are used.

This is a program-based checking of a print-ready file which provides the printing details and catches any errors of a file being prepared for press production.

A native file is the editable file created. This file is the one used to output the print ready PDF.

The native computer is the computer used to create the native file. This computer usually has all the fonts used in the creation of the native file(s).